The War Of Genesis

[NOTICE] Guidance for dealing with In-App Purchase Errors

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. We would like to let you know how to deal with In-App Purchase errors. If you have any in-app purchase error, or do not receive purchased package items, please inquire us through ‘Customer Support’ with the information below. We will promptly assist you. ◆ Inquiry Form - Admiral Name & Account Number: ※ You can check your Account Number at ‘Admiral Info’ ▶’ Setting’ (the gear icon) ▶ ‘Account’ - Requirement: (Purchased items sent out or cancellation of the payment) - The Date of the payment: - The Price of the payment: - The Package of the payment: - Google or iOS Account of the payment: - Receipt Number: ※ If you provide us the screenshot of your receipt, it will be helpful to assist you immediately. ※ If you do not receive your purchased items from your Mailbox, you can cancel the purchase within 7 days. Thank you.

02-22-19

[NOTICE] Server Reboot on February 21st

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. We are going to reboot all servers for server stabilization. Sorry for the inconvenience. ◆Period: 02/21 01:00 UTC ◆Details - Stabilize Servers - End some events - Fix some errors ※The game will not be accessible during the server reboot. ※All battle sprees in process will stop once the server reboot starts. ※The schedule & details of the server reboot are subject to change without prior notice. ※We are going to notify you the exact schedule and details of February Major Update soon.

02-20-19

[NOTICE] Server Reboot on February 14th

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. To fix some errors, we are going to reboot all servers in order. Sorry for the inconvenience. Please check out the details below. ◆Period: 02/14 08:30 UTC ◆Details - Fix the issue of Kashutar’s skill description. ※The game will not be accessible during the server reboot. ※All battle sprees in process will stop once the server reboot starts. ※The schedule & details of the server reboot are subject to change without prior notice. Thank you.

02-14-19

[NOTICE] Server Reboot on February 14th

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. All servers are going to be rebooted for server stabilization. Sorry for the inconvenience. Please check out the details below. ◆Period: 02/14 05:00 UTC ◆Details: New Events added, Server Stabilization ※The game will not be accessible during the server reboot. ※All battle sprees in process will end once the server reboot starts. ※The schedule & details of the server reboot are subject to change without prior notice. Thank you.

02-13-19

[NOTICE] Temporary Maintenance on February 11th

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. For server stabilization, we are going to have temporary maintenance. Please check out the details below. ◆Period: 02/11 13:00 ~ 13:30 UTC ◆Details: Server Stabilization ※The game will not be accessible during the maintenance. ※All battle sprees in process will stop once the maintenance starts. ※The schedule & details of the maintenance are subject to change without prior notice. Thank you.

02-11-19

[NOTICE] Server Reboot on February 8th

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. For server stabilization, we are going to reboot all servers. Sorry for the inconvenience. Please check out the details below. ◆Period: 02/08 05:00 UTC ◆Details: Server Stabilization ※The game will not be accessible during the server reboot. ※All battle sprees in process will stop once the server reboot starts. ※The details & schedule of the server reboot are subject to change without prior notice. Thank you.

02-07-19

[NOTICE] Recommended Update available

Hello, Admirals!This is the GM of “The War of Genesis: Battle of Antaria”.To fix some errors, there is a recommended update available.◆Details - Fix the issue of being unable to choose before/after increased stats upon re-awakening. - Damaged airship will be able to be fixed through the repair icon without entering airship. ※Please download the update at Google Store/App Store.※If you have any inquiries about the issue, please let us know through 'Customer Support'. Thank you.

02-01-19

[NOTICE] The issue of “Special Event: Special Heroes Level Up” reward

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. First of all, we sincerely apologize for the inconvenience. We have found the issue that the mission reward of “Special Event: Special Heroes Level Up” has not been given. We are working on the issue but, it is going to take time to fix the issue. It is going to be fixed through the next coming maintenance. We kindly ask for your patience. And, we are going to send the event rewards to the admirals who have not received them. The details and schedule of the coming update will be notified soon. Again, we are really sorry for the inconvenience.

02-01-19

[NOTICE] Server Reboot on February 1st

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. To fix some errors, there will be server reboot. Please check out the details below. ◆Period: 02/01 08:00 UTC ◆Details: To fix the issue of total turns with the same participating heroes ※The game will not be accessible during the server reboot. ※All battle sprees in process will stop once the server reboot starts. ※The details & schedule of the server reboot are subject to change without prior notice. Thank you.

02-01-19

[NOTICE] The issue of Shakbari's Hardship

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. First of all we sincerely apologize for the inconvenience. We should have noticed you about Shakbari’s Hardship system, but we did not give you enough details at the right time. Again, we apologize for this. Through the temporary maintenance on Feb 1st, there has been a change of Shakbari’s Hardship like below. If you re-clear any stage of Shakbari’s Hardship, the number of total turns will be changed according to the latest battle result even if there is not any new participating hero. Even though the change has been applied with the Shakbari’s Hardship season reset to avoid any confusion, we give you a sincere apology for not being considerate toward admirals. We have revamped Shakbari’s Hardships such as limited number of participating heroes and expedition missions to encourage you to build more strategies and use various heroes. And, we will continue our efforts to give you more pleasures. Along with our apology, we send you the reward. Please be understanding. [Reward] ▶ Hero Level Up Scroll (+2) ▶ 100 Stamina (x 5) We all give our words the game will be improved. In return for your constant support, we will continue to do our best. Thank you.

02-01-19

[NOTICE] Temporary Maintenance on February 1st

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. To revamp Shakbari’s Hardship, we are goint to have temporary maintenance. Sorry for the inconvenience. Please check out the details below. ◆Period: 02/01 00:00 ~ 00:30 UTC ◆Details - Revamp Shakbari’s Hardship ↘ If you retry the stage which has been cleared before, the last total turns will be applied no matter whether there is any new participating hero or not. ※The game will not be accessible during the maintenance. ※All battle sprees will stop once the maintenance starts. ※The details & schedule of the maintenance are subject to change without prior notice. Thank you.

01-31-19

[NOTICE] The plan to revamp Shakbari’s Hardship

Hello, Admirals! This is the GM of “The War of Genesis: Battle of Antaria”. First of all, we sincerely apologize for making you confused with Shakbari’s Hardship. We would like to notify you the rules of Shakbari’s Hardship to avoid any confusion. If you retry the Shakbari’s Hardship stage which has been cleared before, the number of clear turns resets only if there is any substituting hero who has not participated in previous battle. But, if you retry the stage with excluding some of previous participating heroes (without any new substituting hero) the clear turns does not reset. It has been applied since Shakbari’s Hardship content was updated, and it has been maintained in consideration of the limited participation of heroes. However, many admirals have sent us their opinions that there can be abusing issue occurring. Therefore, we have been working on it to improve Shakbari’s Hardship. Again, we sincerely apologize for the inconvenience. We will notify you with more details as soon as possible. Thank you.

01-31-19